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Cancellation

Instructions of cancellation

The customer has the right to cancel the contract within 14 days without stating any reason by written notice – letter, fax, email – or - if the goods have already been delivered before the end of this period – by returning the goods. The time-limit begins after You have received this instruction by written notice, however not before the receipt of the goods by the customer (for repeat deliveries of similar goods not before receipt of the first partial delivery),and also not before fulfilment of our duty to provide information as defined in Art. 246 § 2 i. V. m. § 1 Abs. 1 and 2 EGBGB as well as our obligations in accordance to § 312 g Abs. 1 Satz 1 BGB i. V. m. Art. 246 § 3 EGBGB. To meet the cancellation deadline, it is sufficient to send off the cancellation of dispatch the goods in time. The notice of cancellation shall be addressed to : Melvin GmbH Motorradtechnik, Schiltachstr. 28, 78713 Schramberg, Telefax-Nr. 0049 7422/278-188, Email: info@melvin.de.

In the event of valid cancellation,the goods or services received by both parties must be returned and, where applicable, any accrued benefits surrendered. If the customer cannot return to us the goods or services received (for example benefits from use) either in whole of in part, or can do so only in a deteriorated condition, then he must provide us, where applicable, with compensation. For the deterioration of the goods and for the use already made, the customer has only to compensate damages, if the use or the deterioration is due to the improper handling of the goods, that exceeds the” test of the characteristics and functional reliability” of the goods. „Test of the characteristics and functional reliability“ means the testing and trying our of the goods as it would be usual and possible in a retail shop. The goods will be returned at our expense and risk. Goods that cannot be shipped, will be picked up at the place of the customer. Obligations to refund must be achieved within 30 days.For the customer, the period begins with the dispatch of the declaration of cancellation, for us with its receipt.

However if the customer is a business owner within the meaning of § 14 BGB (German Civil Code) performing his commercial and independent professional activity when concluding the contract, the right of cancellation does not apply.
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